Event efficiency

When you debrief how smoothly are your events running? Do you even know? Is the feeling “glad that is over” rather than “that was a successful program and we are ready to hit the ground running on the next event?” Are your staff aware of what is going on in every area of the program, or are your onsite internal staff stretched too thin to be able to monitor all areas? One requirement of Au Courant Travel Directors is a full program debrief (what went well, what did not go well, unresolved issues, areas that could use improvement) from each area Lead that can be used by your planners to improve next year’s program.